How to issue a card in Sparados?

Igor Klimkowicz
Jul 8
3 min read

Updated: Jul 21

Table of contents

'Assign Card
Select a user
Set card limits
Personalization
Card statuses
Editing

Duration: Less than 1 minute!

This guide will walk you step by step through the process of assigning a card and explain all the key concepts.

1. Go to the "Assign a Card" form

Click the blue "Assign a Card" button on the card list tab or directly from the card list.

2. Select a user

You have two options:

From the list of existing usersThe card will be immediately assigned and will appear in the user's app (applies when it's their second or additional card).
Add a new userThe person will receive an email with registration instructions. Once the account is created, they will gain access to the assigned card.

3. Set card limits

Enter:

Account – choose the account from which the card will draw funds.
Total amount – the maximum sum that can be spent using this card. The limit does not automatically renew — any changes require administrator approval.
Start date – the day the card becomes active. ⚠️ If you set a future date, the card will not be visible to the user until the activation date.
End date – the day the card will be automatically unassigned from the user. After this date, the card will become inactive and can no longer be used.

Set appropriate limits by entering the amount, dates, and the account the card should be linked to.

To set additional periodic limits (e.g. daily ATM withdrawal limits), click "Set additional limits."

🔗 Learn more about card limits →

4. Card personalization

Choose a card design
Assign a name
(Optional) Contact us if you’d like to add your company’s logo: ✉️ [email protected]

You can also assign a label, which will appear with each transaction made using this card.

🔗 Learn more about labels →

5. Save the card

Once saved, the user will receive an email notification about the assigned card.

The card will appear at the top of the list — you can change the display order using the arrow next to the column name.

Card statuses — what do they mean?

Status	Description
AUTHORIZED	Awaiting admin approval of the new limit
ACCEPTED	The user has not registered yet or has not received the card
PREPARED	The card has been received but will activate in the future
DELIVERED	The card is active – the user can use it
CANCELED	The card was canceled before generation
REJECTED	The request to change the limit was rejected
EXPIRED	The card was not collected before its expiration date
COMPLETED	The card was unassigned from the user – manually or automatically
REISSUED	The card was replaced by a new one after the updated limits were accepted

Editing user data

If you made a mistake when entering user information (e.g., phone number or email), you can correct it – as long as the card has the ACCEPTED or AUTHORIZED status.

Go to:

CARDS → CARD HISTORY → Edit

Editable fields: