Trasti and Sparados: Transforming Insurance Operations with Virtual Cards
- Sparados
- Sep 17
- 2 min read
Updated: Sep 23
Trasti is an innovative digital insurer that has focused on modern solutions since its inception. Instead of following the established path, the company focused on creating a product that is intuitive and close to the customer's everyday life. Trasti became a Sparados customer because it was looking for innovative solutions offered by our technologically advanced platform for financial management and issuing virtual Mastercard cards. It is Trasti's virtual payment cards that have become a key element in the revolution in insurance customer service.
Trasti's challenges and the digitalization of customer service
The insurance industry is often associated with paperwork, complicated forms, and long waiting times. Trasti was looking for a way to stand out in the industry by simplifying the service process and building a strong, loyal relationship with customers. The company needed a solution that would not only facilitate contact in key moments, such as reporting a claim, but also help with customer loyalty and brand strength.
Trasti's solution: Sparados virtual payment cards
Insurtech Trasti implemented virtual payment cards based on Sparados technology. Each card acts as a digital policy confirmation that the client can add to their mobile wallet, such as Apple Wallet or Google Wallet. This simple but revolutionary change has meant that the most important insurance information is always within reach.
The collaboration covered several key areas:
Digital claims reporting: Instead of a traditional paper form, Trasti customers receive a digital card. The QR code embedded in it allows for instant claims reporting, which significantly shortens and simplifies the entire process.
Modern marketing: Trasti uses the cards to place offers and promotions, as well as to run competitions. The rewards in the form of digital cards, which can be used anywhere, have been very well received.
Brand enhancement: Thanks to full branding on the cards and in the app, Trasti has increased its visibility and strengthened its image as an innovative and customer-friendly company.
Benefits of implementing the Sparados system in the insurtech industry
The implementation of the Sparados system has brought Trasti a number of tangible benefits:
Speed and convenience: Customers no longer need to search for paper documents or install additional applications. Claims can be reported more quickly and policy information is available immediately.
Customer loyalty and satisfaction: Half of the customers who purchased a policy online decided to download a virtual card, which demonstrates a high level of satisfaction with the new tool.
Innovative branding: Trasti has cemented its position as an innovation leader in the insurance industry by offering a solution that is ahead of the competition.
New business opportunities: Virtual cards have become a new channel of communication with customers, making it easy to promote new products and build more lasting relationships.
By implementing the Sparados solution, Trasti has not only gained a tool for effective customer service, but has also strengthened its image as a leader in innovation. Their success story shows that digitisation and simple solutions can really strengthen relationships with users and bring measurable business benefits. Sparados is the ideal partner for any insurer or other company that wants to fully exploit the potential of digital transformation.
