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Rejestracja w aplikacji Sparados

APLIKACJA SPARADOS

Jak zarejestrować się
w aplikacji Sparados

APPLE PAY & GOOGLE PAY

Jak dodać kartę do
portfelu Apple/Google

Dodanie karty do portfela
Dodawanie nowej karty

KARTA WIRTUALNA

Jak dodać nową kartę
w systemie Sparados

FAQ

  • What are the first steps in the Sparados system?
    For issuing cards in the system, it is necessary to set a limit on the account in advance. This is necessary for issuing cards. After logging into the system for the first time, you will be asked to set a limit on your account. You can click on a link that will take you to the appropriate tab. Setting a limit on an account can also be done manually by clicking on the "Management" tab and then on "Groups." Select the group for which you want to set the limit. If you want to set a global limit, select the company name. Then click the blue "Set Limit" button, and select the account for which you want to set a limit. Specify group limit - this is the maximum card expense limit for the selected group on a specific account. Limit issued cards - this is an optional limit that allows you to limit the number of issued cards. Click the "Save" button to approve your changes We encourage you to follow the above instructions to ensure a quick and efficient top-up of your Sparados account. If you have any questions or concerns, please contact Sparados customer service.
  • How to assign a card in the Sparados system?
    To assign a new card, select the "assign a card" option located on the home page or card list screen. https://corporate.sparados.com/home/bc/cards/assign-card The card is issued after completing several pieces of information, divided into sections. Card type - selecting the type of card application. The card type is related to the specific operation of the card in terms of restrictions or budget management. Cardholder data - selecting an existing or adding a new employee to the system to receive the card. The employee joins the system only at the time of registration, not when the invitation is sent. For users from a list, selecting a user is done by searching from existing ones. For new users, you will need to enter their phone number along with the country prefix and email address. Two card activation codes will be sent to them. Both the pre-registered and invited employee will need to activate the card on their account. Card limits - specifies the financial limitations of the card. Account - specifies the payment account on which transactions made with the issued card will be billed Total amount - defines the amount of funds that will be available for card transactions. For the employee using the card, the amount will be the same as the "account balance for the card". The employee will be able to ask to increase the limit for a given card XXX--link---XXX. Start date - the point in time from which the employee will be able to use the card for payments. The employee can activate the card in the wallet before this date, but the card will be visible in the wallet as inactive until the "start date" comes. End date - the date after which the card will be disconnected from the employee's account. After this time, the card will not be available for payment. Dodatkowe limity General limit - an amount-period restriction. An employee will not be able to use more funds in a given period than the amount set when the card was issued. Online payment limit - disabling the possibility of e-commerce purchases with a given card or an amount-period limitation for transactions of this type. ATM limit - disabling the possibility of cash withdrawals at an ATM or the amount-period limitation for transactions of this type. Foreign transaction limit - disabling the possibility of purchases in a currency other than the default currency of the account or the amount-period limitation for transactions of this type. The limit is set in the currency of the account and the restriction. Periodic limits work for a set period of time from the moment the card is issued. For example - if the card is issued on Monday at 11:00 a.m., it will run until the following Monday at 10:59:59 a.m.; if the limit is monthly and the card was issued on February 15 at 1:00 p.m., it will run until March 15 at 12:59:59 p.m. Card attributes Ability to select one of the pre-configured card images (visuals). Possibility to enter a custom name for the card, later visible in the employee's application next to the card.
  • How to top up the Sparados account?
    Log in to your Sparados account and go to the "Accounts" tab. Select the account you want to top up. Copy the IBAN number from the selected account. Make a transfer to the copied IBAN number. Once the payment is credited, the funds will be transferred to your Sparados account within 1-2 business days. We encourage you to follow the above instructions to ensure a quick and efficient recharge of your Sparados account. If you have any questions or concerns, please contact Sparados customer service.
  • How to generate a transaction report?
    To generate a transaction report (summary of operations), see the Transaction History page. Before generating the report, it is necessary to specify the range based on "from" and "to" dates. Additional fields are optional. For a transaction to be included it must meet each of the set conditions. Transaction filters consist conditions: Account - specifies the account (balance) from which the transactions were settled. Last 4 digits - specifies the last 4 digits of the card that made the transaction. Email - specifies the email address of the user who performed the transaction. Date from - specifies the beginning of the period to which the statement is to apply. Date to - specifies the end of the period to which the statement applies. Phone number - specifies the phone number of the user, including the prefix, who performed the transaction. Amount - specifies the exact amount of the operation in numerical value in the currency of the transaction. Amount - specifies the currency in which the transaction was performed. Merchant - the name of the merchant at which the transaction was performed. Status - the status of the transaction. The set filters can be removed by clicking the cross next to the appropriate field or the option to remove all set filters. Generating a report The report is generated when you click the report generation button. The report may take up to several minutes to generate, depending on the amount of data and system load. The finished report will be available for download at: https://corporate.sparados.com/home/bc/reports?tab=transactionsHistory
  • How to notify employees of missing invoices?
    As a panel operator, we have the ability to remind card users that they have not attached purchase documents - invoices. To send a reminder, you need to go to a transaction that does not have a document. This can be done by selecting the Accounts tab and then its Transactions or directly through the Transaction History tab. Transactions that do not have a receipt or invoice attached to them have a MISSING icon in the Receipt column. After going into the details of such a transaction, it is possible to select the "Notify about missing invoice" option, which will provide a notification to the card user about the missing attachment. The notification will be sent via email and push notification.
  • How to use group limits on accounts?
    A use case from one of our clients "Verestro - a Fintech operating in the card industry Verestro is an IT company that needs to issue cards for various purposes to its employees: Test cards used for payment tests Travel cards used for business expenses Cards issued to sellers to present functionalities to customers using the Sparados system Subscription cards issued for payment of subscriptions e.g. mail, servers, etc. Cards issued to Scrum Masters (people responsible for managing the development team) for special events for each development team Gift cards Verestro decided to create several accounts to provide card giving an opportunity not only for the finance department, but also for the sales team, CEO and Head of IT. Here is a list of the accounts we created for Verestro: For this purpose, we created several accounts for Verestro: An account for business expenses in PLN Account for Scrum Masters in PLN Test account in PLN Account for business expenses in EUR Account for subscription expenses in PLN With the corporation configured in this way, Verestro can easily manage the budgets of different teams and control spending within each account. The use of group limits on individual accounts allows Verestro to control expenses related to individual card usage purposes with precision, as well as to provide the appropriate level of access to information and accounts for different company departments. In this way, Verestro gains greater control over its finances and can optimize the use of funds for various business purposes. The finance department and the CEO have access to all accounts, while the sales department as well as the Head of IT only have access to a test account that allows them to issue cards for testing purposes, this account has a much smaller number of funds and is detached from other accounts. Instruction on how to create a sub-group and grant admin access in the Sparados app: Log in to your account in the Sparados web application. Click the "Manage" tab and then "Groups." Click "Add Group" and give it an appropriate name. Select the group that will be above it - in this case, it will be the main Verestro group. Enter the newly added group and add a limit to the account that the group should have access to. Add an administrator in the new group. With this setup, a Verestro corporation can have a sales team with access to only one account and see only transactions made from that account.
  • How do I request a limit change in the Sparados App?
    As a card user, open the Sparados application. Go into the card preview and select the "limits" option On the limits screen, you can check the amount of your existing limit, and on the card graphic - the amount of remaining funds with the current limit. The request to increase the limit is made by selecting the option "Request changes". When you select this option, you are taken to a form where you have to enter the expected amount of the spending limit and the date the card expires. After selecting Send, the application will be forwarded for approval through an authorized person with access to the Panel.
  • How to accept a limit change in the Sparados system?
    When a card user has made a request to change the card's limit, the panel operator has the ability to accept or reject this request. The option to accept or reject is visible as part of the main screen, along with the option to quickly take an action. The V button accepts the request, X rejects the change request. Similar operations can be performed on the dedicated limits screen: https://corporate.sparados.com/home/bc/cards?tab=awaiting The screen is available as part of the card tab. On the pending actions screen, it is also possible to edit limits. In this case, you can modify the limit amount After accepting or rejecting the request to change the limits, the card user will be informed by email and push message to the mobile application.
  • Where can I find tutorials on using the Sparados system?
    Video tutorials can be found in the Knowledge -> Blog -> Tutorials section of the website.
  • How can I contact you by e-mail or phone?
    Please write an email to product@sparados.com or call +48 781761200 .

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